Account Manager - EdTech
Find Recruitment Group LTD
£40,000 - £50,000 + OTE
London - Hybrid (4 day working week - 1-2 days in office)
We are looking for a motivated, commercially minded and experienced Account Manager to manage and grow a portfolio of customer accounts across Schools and MAT's in the UK.
You'll work cross functionally with teams such as Product, Marketing, Finance and Operations to deliver a strong customer experience and drive retention and growth.
Key Responsibilities:
- Manage customer relationships to drive retention, engagement and expansion across accounts
- Build strong, trusted relationships with key stakeholders including c- suite and SLT
- Develop a deep understanding of each customer's priorities, challenges and success criteria
- Collaborate with internal teams to improve customer experience and outcomes
- Share customer insights to support product and business strategy
- Lead renewal conversations, including pricing, negotiation and terms
- Monitor account performance, identifying risks and growth opportunities
- Experience in account management or customer success/ sales role
- Strong tack record identifying upsell and cross selling opportunities
- Knowledge of the K-12, early years education space
- Strong communication skills, able to explain complex solutions clearly and foster long lasting relationships
- Commercially aware with confidence in driving revenue outcomes
- Organised and comfortable managing multiple priorities (CRM experience preferred)
- Collaborative, proactive and results-focused
- Interest in education and improving outcomes
- Previous teaching experience
Apply Now →
Application opens at the source listing. Free for jobseekers.