Account Manager
HAMILTON ROWE RECRUITMENT SERVICES LTD
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Westminster
£75,000 - £80,000
Brand new position for an Account Manager to join our client on a prestigious contract in Westminster! You'll be joining a market leading service provider well renowned for progressing their staff further in their careers.
As an Account Manager, you will be charged with overseeing a portfolio of commercial sites within Westminster, maintain and hit KPIs and SLAs, oversee the profit and loss (P&L), works in progress (WIPs), scope out extra works / projects, manage client expectations and oversee a team of M&E Engineers.
Account Manager Duties:
- Oversee both planned and reactive maintenance for all assets recorded within the client’s CAFM system, ensuring delivery aligns with the agreed maintenance strategy.
- Analyse PPM schedules and asset data to identify opportunities for improved efficiency, cost savings, and potential contract growth through additional services or enhanced offerings.
- Manage and ensure full compliance across all FM operations on the account.
- Coordinate statutory inspections, working collaboratively with both internal teams and the client to ensure all requirements are met.
- Ensure internal audits are conducted in accordance with company policies and standards.
- Provide effective subcontractor management across the full FM service delivery.
- Investigate service failures, implementing robust and sustainable corrective actions.
- Maintain consistent service delivery standards in line with contractual SLAs and KPIs.
- Hold full responsibility for the account’s profit and loss (P&L)
Account Manager Requirements:
- Qualified in either electrical installations / engineering or a mechanical related subject (C&G/NVQ/EAL or equivalent)
- At least 3 years working as a manager within commercial building services
- Technical background
- Client facing
- Ability to lead a team
- Client management experience
Salary and Package:
- £75,000 - £80,000 per annum
- Private health and dental care
- Monday - Friday, 8am - 5pm
- Company pension scheme
- 25 days annual leave + Bank holidays
- Internal progression
- Additional training
If you're interested in this Account Manager role, apply today!
Posted by Alex Clark
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