Account Manager

Account Manager – Westminster

Salary: Up to £80,000
Location: Westminster, London
Sector: Technical Facilities Management
Background: M&E / Engineering
Environment: Large Static Site

The Opportunity

We are currently recruiting for an experienced Account Manager to take responsibility for the delivery of a major technical facilities management contract based at a large static site in Westminster.

This is a high-profile opportunity for an experienced FM professional with a strong M&E background, excellent client-facing skills and the ability to lead a complex technical operation.

Key Responsibilities

• Take overall responsibility for the successful delivery of the technical FM contract.
• Act as the senior client-facing contact, developing and maintaining strong stakeholder relationships.
• Lead the technical and facilities management operation across the site.
• Manage engineering teams, technical staff and specialist contractors.
• Oversee all planned preventative, reactive and statutory maintenance activities.
• Ensure M&E systems and building services are maintained safely and efficiently.
• Monitor contractual KPIs, SLAs and service performance.
• Manage contract budgets, financial performance and commercial reporting.
• Lead regular client meetings and provide detailed operational and performance reports.
• Ensure full compliance with statutory, health & safety and technical requirements.
• Manage subcontractors and supplier performance.
• Oversee projects, remedial works, lifecycle replacements and asset improvements.
• Develop and implement continuous improvement initiatives.
• Manage operational risks and ensure robust contingency and business continuity arrangements.
• Lead a culture of high performance, accountability and excellent customer service.

About You

• Proven experience as an Account Manager within Technical Facilities Management.
• Strong M&E engineering background.
• Experience managing a large or complex static site.
• Strong understanding of technical FM, statutory compliance and building services.
• Proven experience managing engineering teams and specialist contractors.
• Strong commercial and financial management experience.
• Excellent client-facing and stakeholder management skills.
• Confident managing senior client relationships and operational teams.
• Strong leadership, communication and problem-solving skills.

Salary: Up to £80,000

This is an outstanding opportunity for an experienced Tech