Account Manager

Osborne Appointments

Account Manager

OA are recruiting for an Account Manager to join our client’s creative and wide-format print studio in London.

For over 20 years, our client has produced high-quality print for the film, TV, and events industries. Their work is varied, fast-paced, and often bespoke, requiring strong attention to detail and excellent client service. This role is ideal for someone who enjoys building relationships, managing projects from brief through to delivery, and being part of a close-knit team where their contribution is visible and valued.

Location: Park Royal

Hours: Monday-Friday. 9am-6pm. Office based.

Salary: £32,000 - £42,000 depending on experience

Account Manager Benefits

  • 21 days holiday plus bank holidays
  • Additional holiday entitlement after 3 years’ service, increasing up to 28 days
  • Bike2Work scheme
  • Interest-free London public transport season ticket loan
  • Company social events

Account Manager Key Responsibilities

  • Act as the main day-to-day contact for allocated client projects, building strong and lasting relationships.
  • Take detailed client briefs and accurately translate requirements into job specifications.
  • Advise clients on suitable materials, finishes, sizes, and production methods.
  • Check and amend supplied artwork and prepare print-ready files where required.
  • Prepare and manage quotations, ensuring costs and margins are maintained.
  • Liaise with outsourced print and finishing suppliers to coordinate production.
  • Coordinate with fitters and installation teams to ensure successful project completion.
  • Manage project timelines, proofs, deliveries, and installations from start to finish.
  • Keep clients informed throughout the production process and proactively resolve issues.
  • Follow up on completed projects to ensure client satisfaction and encourage repeat business.
  • Support design and production activities where required.

Account Manager Skills and Experience

  • Exceptional attention to detail with the ability to accurately manage specifications, quantities, materials, and deadlines.
  • Strong communication skills, both written and verbal.
  • Excellent organisational skills with the ability to manage multiple projects simultaneously.
  • A genuine interest in print production, materials, and manufacturing processes, or a willingness to learn quickly.
  • Relationship-focused approach with a commitment to delivering outstanding customer service.
  • Ability to work effectively under pressure and meet tight deadlines.
  • Previous experience within print, signage, or wide-format production (desirable)
  • Experience working with clients in the film, TV, or events sectors (desirable)

If you are interested in this position, please apply online with your CV.

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