Account Manager at Otis, Southwark, Greater London

Job Title: Account Manager

Location: London, West End.

Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and we are recruiting an Account Manager to cover the West End of London. The main goal of the role is to support our current customers with the maintenance and service of their lifts. Partnering with them to provide top level customer service, break down of technical jargon with advice around the best way to ensure safe, reliable lifts.

On a typical day you will:

• Manage a portfolio of lifts/elevators units through maintaining good working relationships with existing customers.
• Serve as primary contact for timely resolution of customer needs surrounding service inquires.  
• Develop your own sales strategy to achieve sales targets.
  Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
• Conduct sales negotiations and close deals
• Work closely with your operations manager to ensure top level customer service is delivered across the West End of London.

What’s In it For You:

• Competitive salary, company car or car allowance, laptop, mobile phone and an amazing commission structure.
• 25 days holiday plus 8 bank, the opportunity to buy an additional 5 more every year, a market leading pension scheme with a contribution of upto 7%, cash back off every day purchases to ensure your money goes that little bit extra every month.
• The opportunity to develop your career into other areas of the business such as Key Accounts or Operations.
• Professional development with access to OTIS’s Employee Scholarship Program.

What you will need to be successful

• Proven experience with managing service accounts, ideally within the lift industry, but we’re open on sector knowledge.
• Familiar with working with high demanding customers within the City of London.
• Great communication skills, able to communicate with customers efficiently and effectively.
• Customer focused approach to you role, experience in going above and beyond for your customers to ensure complete satisfaction.
   

Apply today to join us and build what’s next!.