Account Manager

Platinum Recruitment Consultancy

Account Manager - £31,500 + Monthly Bonus - Poole, Dorset
Monthly Profit Share Bonus Scheme - Free Friday Lunch - Free Parking

Are you an experienced Account Manager who enjoys building long-term customer relationships & spotting opportunities to grow accounts? We're recruiting for an office-based Account Manager to join a successful sales team in Poole, Dorset.



What's in it for you?

  • £31,500 salary
  • Monthly profit share bonus scheme
  • Monday to Friday, 8:00am-5:00pm
  • Permanent, full-time position
  • Modern open-plan office
  • Free onsite parking
  • Company sick pay
  • Free lunch every Friday
  • Perks at Work discount scheme
  • Birthday vouchers
  • Subsidised workplace massage
  • Eye care reimbursement
  • Employee Assistance Programme (EAP)
  • Company social events & team activities


The Role

As an Account Manager, you'll manage an existing customer portfolio, building strong relationships while identifying opportunities to increase sales & account growth.

You'll be responsible for:

  • Managing a portfolio of customer accounts
  • Making proactive outbound calls to strengthen customer relationships
  • Responding to customer enquiries promptly
  • Preparing quotations & following opportunities through to completion
  • Booking appointments for Business Development Managers
  • Using CRM systems to maintain accurate customer records
  • Identifying opportunities to increase sales across existing accounts
  • Monitoring customer feedback & resolving any issues professionally
  • Working closely with Purchasing, Operations, Finance & Marketing teams
  • Analysing customer data to identify growth opportunities
  • Conducting customer account reviews & providing commercial insights
  • Maintaining excellent service throughout every customer interaction


What we're looking for

To be successful as an Account Manager, you'll have:

  • Previous experience in an Account Management, Internal Sales or Customer Account role
  • B2B or B2C sales experience
  • Strong relationship-building & communication skills
  • Confidence selling over the phone & in virtual meetings
  • Commercial awareness with the ability to identify growth opportunities
  • Experience using CRM systems
  • Excellent organisation & time management skills
  • A proactive, self-motivated approach
  • Strong negotiation & problem-solving abilities

If you're looking for your next opportunity as an Account Manager in Poole, Dorset, we'd love to hear from you. Apply now to find out more.

Job Number │ (phone number removed) / INDINDUSTRIALWC

Location │ Poole, Dorset

Role │ Account Manager

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

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