Account Manager

Account Manager – Commercial Insurance

Location: Pencoed, Bridgend
Salary: £28,000 - £30,000 per annum
Hours: Full-Time
Working Pattern: Hybrid working considered

Our client

Our client is an established independent insurance broker with a strong reputation for delivering exceptional customer service. They are looking for an Account Manager to join their supportive and growing team, offering excellent opportunities for development and career progression.

The Role

This is a fantastic opportunity for an experienced insurance professional to take ownership of an established portfolio of commercial clients. As an Account Manager, you will be responsible for building strong client relationships, delivering tailored insurance solutions, and ensuring a smooth and efficient service throughout the customer journey.

Key Responsibilities

• Manage and develop an existing portfolio of commercial insurance clients
• Build strong relationships and provide a high level of customer service
• Manage renewals, mid-term adjustments, and client enquiries
• Liaise with insurers and underwriters to secure the best cover and terms
• Support clients with policy queries and claims-related matters
• Work closely with Account Executives to deliver a seamless service

Requirements

• Minimum 2 years’ experience within the insurance industry, ideally within account handling or account management
• Strong communication and relationship-building skills
• Excellent organisational skills with strong attention to detail
• Proactive, reliable, and customer-focused approach
• Cert CII qualification is desirable

Benefits

• Hybrid working options
• Private Medical Insurance
• Enhanced Pension Scheme
• Family-orientated working environment
• Excellent career progression opportunities

If you are an experienced insurance professional looking to take the next step in your career with a supportive and growing business, we would love to hear from you.