Accounts Receivable Officer at Royal College of Physicians, Liverpool

Accounts Receivable Officer

Liverpool

£27,962

Working arrangements: Standard working hours between 9am – 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office.

About the role

As the accounts receivable officer you will play an important role in ensuring the income of the college is correctly recorded and payments are collected in a timely manner from debtors.  You will process debtor payments in accordance with the college’s procedures.  You will help the organisation manage our cashflow position by contributing to an effective debt collection process to maximise cash holdings.  You will also provide accounts receivable services to The Federation of the Royal Colleges of Physicians in the UK within agreed service levels.

What you’ll do

• Process sales invoices and credit notes, ensuring VAT is correctly accounted for.
• Issue invoices to the correct processing teams.
• Lead credit control and collect debts promptly in line with policy, protecting cash flow and customer relationships.
• Maintain accurate records of collection activity and customer correspondence.
• Work with Treasury to allocate receipts promptly, update debtor accounts and follow up missing remittances.
• Issue monthly statements to debtors.
• Produce monthly KPI reports, explaining variances and debts over 90 days overdue.
• Prepare and distribute aged debt reports with status updates.
• Manage shared mailboxes and respond to customer and internal queries.
• Support the Meetings and Events team with invoicing, payment allocation, debt collection and monthly debt reviews.
• Meet month-end deadlines, ensuring invoices and cash allocations are recorded in the correct period.
• Provide audit information and prepare accurate working papers for the statutory accounts.
• Maintain and update relevant standard operating procedures.
• Provide financial information, reports and analysis as required.
• Comply with the RCP’s Health and Safety Policy.
• Carry out all duties in line with equal opportunities requirements.

About you

• AAT qualified, CICM part-qualified or equivalent.
• Good GCSE passes in Maths and English, or equivalent.
• At least two years’ accounts receivable experience in a large organisation.
• Strong Excel skills; Microsoft Business Central experience is desirable.
• Knowledge of double-entry bookkeeping is desirable.
• Experience producing reports for finance and non-finance colleagues.
• Able to prioritise workloads and meet demanding deadlines.
• Confident communicator who builds strong relationships with customers, auditors and operational managers.
• Understanding of GDPR and secure handling of sensitive financial data.
• Excellent customer service and attention to detail in a busy finance team.

Closing date: 15 November 2026

The RCP positively encourages applications for suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people - our members, our staff, our volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. that's why welcoming and having people who represent the 21st century medical workforce and the diverse population of patients we serve is so important to us.