Administration Officer in Exeter, Devon

Posted by Hays Business Support

£14.44 an hour

Exeter · Temporary

Your new role

A new role has become available due to an increase in workload for our client based in Haldon Forest (EX6)

The position is until March 2027 and is paying £14.46 per hour 37 hours per week, Monday- Friday.

Once training is done, role will become hybrid.

  • Provide effective case management including processing applications, contract/licence approval - claim management, amendments, remote inspection, case review and closure by following national instructions.
  • Provide customer service function, giving verbal and written advice and communication to customers.
  • Liaise with area staff on technical issues and queries involving direct liaison with the customer.
  • Deal with public enquiries through triage to the Area teams or other appropriate staff where necessary.


What you'll need to succeed

  • Experience of working in a busy administrative environment
  • Ability to co-ordinate multiple work streams (projects/areas of work).
  • Proactive and flexible working approach to delivering tasks.
  • Highly competent IT user with experience of the MS Office suite of applications, especially Excel.
  • Knowledge of SharePoint is desirable.
  • Must pass a DBS check.


What you'll get in return

  • Temporary role until March 2027
  • £14.44 per hour
  • Staff parking
  • Hybrid working
  • 37 hours per week


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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