Administrative Assistant in Guildford, Surrey

Administrative Assistant

Location: Guildford

Pay: £13 - 14 per hour

Contract: Temporary, possibility of Temp-to-Perm for the right candidate

Hours: Monday to Friday, 9:00am - 5:00pm (30-minute lunch break)

Start Date: ASAP

About the Role

Our client is seeking a compassionate and professional Administrative Assistant to join their team. This varied position will involve supporting customers during sensitive life events, handling administrative duties, and ensuring records are maintained accurately.

This role would suit someone with strong customer service and administration experience who is confident speaking with customers both over the phone and face-to-face.

Key Responsibilities

• Answering incoming calls and responding to enquiries
• Providing administrative support to the wider team
• Accurate data entry and record management
• Speaking with bereaved and grieving customers in a professional and empathetic manner
• Meeting customers and helping determine the services they require
• Processing documentation and maintaining databases
• Supporting with general office administration
• Learning and using the company's internal database system (full training provided)

Requirements

• Previous administration, customer service or office support experience
• Strong communication skills and a compassionate approach
• Excellent attention to detail and data entry accuracy
• Confident using Microsoft Office and computer systems
• Ability to handle sensitive conversations professionally
• Must be a driver with access to a vehicle due to the location
• On-site parking available

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.