Administrator

Looking for a role where your skills are valued, your work makes a difference, and you can enjoy a fantastic work-life balance?

Join a unique and successful manufacturing business set in the heart of the beautiful countryside. We're seeking an organised and customer-focused Administrator to support a busy team. In return, you'll enjoy excellent benefits, a supportive working environment, and the opportunity to be part of a close-knit team.

What's in it for you?

✅ 37-hour working week

• Monday to Thursday: 8:30am – 4:30pm
• Friday: 8:30am – 4:00pm
• 30-minute unpaid lunch break

✅ 25 days holiday plus 8 bank holidays

✅ 5% employer pension contribution

✅ Private healthcare

✅ Life insurance worth 2x your annual salary

You'll play a key role in ensuring our customers receive excellent service and timely updates on their orders. Working closely with the Parts Sales Manager and internal departments, you'll help keep operations running smoothly and efficiently.

Key Responsibilities

• Provide administrative support to the Parts Sales team
• Compile and maintain weekly customer order update reports for key accounts
• Manage and respond to enquiries within the spares customer update mailbox
• Liaise with Planning, Purchasing and Production teams to gather order information
• Maintain spreadsheets, databases and filing systems
• Identify opportunities to improve administrative processes and efficiencies
• Handle customer enquiries professionally and with commercial awareness

About You

To succeed in this role, you'll have:

• Previous administration experience
• Strong customer service skills
• Good working knowledge of Microsoft Office
• Excellent organisational and communication skills
• A proactive approach and keen attention to detail

If you're looking for a rewarding role with great benefits in a stunning countryside location, we'd love to hear from you.

COG Ltd is acting as an Employment Agency.