Administrator in Durham

A Customer Care Administrator is required for a temporary ongoing role in Durham, supporting a busy customer service function within a construction-related business.

The Role

Responsibilities will include:

• Answering calls and logging customer enquiries
• Maintaining accurate customer records and updating internal systems
• Liaising with stakeholders to provide customers with accurate information
• Handling complaints and ensuring timely responses
• Recording customer queries and resolutions
• Visiting customers to discuss requirements during works
• Supporting customer satisfaction and service delivery
• Providing general administrative support to the Customer Service Manager and wider team

Experience Required

• Strong administration and customer care experience
• Excellent communication skills
• Strong IT skills and confidence using computer systems
• Good numeracy and literacy skills
• Excellent organisation and attention to detail
• Full UK driving licence essential
   

Remuneration

£14.00 per hour PAYE

This is a temporary position and Corepeople Recruitment Limited will be acting as an employment business for the supply of temporary workers to the hirer.

By applying for this job, applicants accept the T&Cs, Privacy Policy and Disclaimers available on the Corepeople website.