Administrator in Bradford

Encon Staffing is recruiting a Compliance Administrator for a supported housing organisation in Bradford. The organisation provides accommodation alongside care, support or supervision, helping people live as independently as possible.

You’ll join a busy Compliance and Property Team, giving admin support to the Compliance Manager and Property Coordinator. Your work will help make sure every property used for residents meets statutory compliance and health and safety requirements.

• Logging repairs reported by support staff and residents, raising work orders and following them through to completion
• Liaising with repairs and compliance contractors, and chasing compliance documents, completed work orders, overdue jobs and invoices
• Checking and verifying documents before approving them or escalating them where needed
• Asking contractors for updated compliance certificates before they expire, and urgently following up any that have lapsed
• Keeping records accurate and up to date on internal systems, including CAFM and databases
• Supporting the onboarding and offboarding of properties so they stay compliant with H&S legislation and government guidance
• Managing key coordination across the property portfolio and acting as the central point of contact for keys
• Following access processes, including issuing, recording and keeping appointment letters
• Creating contracts, SLAs and other required documents for service users and providers
• Spotting non-compliance and giving providers support and guidance to resolve it
• Producing accurate management information and performance reports on time
• Handling enquiries from the local council, residents, staff and providers in person, by phone and by email
• Supporting the scheduling of inspectors’ calendars
• Working with the Quality Assurance, Benefits and Contract Performance teams as needed
• Reviewing contractor compliance and acting where standards or contract terms aren’t being met
• Taking appropriate action on building notices, planning applications and housing standards referrals

• Previous experience in an admin role, ideally in compliance, property, housing or facilities management
• Confidence using IT systems such as Excel, Word, CAFM systems and databases
• Strong organisational skills and a flexible approach to work
• Excellent communication skills, with the confidence to chase contractors and handle queries professionally
• High attention to detail and accuracy when checking documents and records
• A proactive problem-solver who understands how issues affect the wider operation
• Ability to work to targets and SLAs as part of a high-performing team
• Knowledge of property compliance or H&S legislation (desirable)

• Rewarding work in an organisation that supports people to live independently
• Stable office-based hours with no weekends
• A collaborative team focused on continuous improvement
• Opportunities for training and professional development