Administrator

Administrator - Wirral - Permanent -£24,000 - £26,000 DOE

Are you an organised Administrator looking for a role where your work genuinely makes a difference?

Forrest Recruitment are delighted to be working with a well-established and growing organisation that supports individuals with complex care needs across England and Wales. This is a fantastic opportunity to join a friendly and supportive team where no two days are the same, and where your administrative skills will directly contribute to improving people's lives.

The Role

Working closely with experienced Case Managers and the wider team, you will play a key role in ensuring the smooth running of daily operations, providing essential support behind the scenes to both colleagues and clients.

Duties will include:

• Preparing reports, correspondence and professional documentation
• Managing and maintaining accurate client records and files
• Formatting documents and ensuring information is stored correctly
• Assisting with invoicing and billing administration
• Updating client and support worker records
• Handling telephone and email enquiries with professionalism and empathy
• Maintaining spreadsheets and supporting ongoing projects
• Liaising with a variety of stakeholders including healthcare professionals, legal professionals, clients and their families
• Supporting the wider team with day-to-day administrative tasks

About You

We're looking for someone who enjoys being organised, takes pride in their work and thrives in a busy environment.

You will have:

• Previous administration experience
• Excellent communication skills, both written and verbal
• Strong attention to detail
• Good working knowledge of Microsoft Office, including Word, Excel, PowerPoint and Teams
• The ability to prioritise workload and manage multiple tasks
• A professional, positive and proactive approach
• GCSE English and Maths (or equivalent)

What's in it for you?

• Opportunity to work for a highly respected organisation
• Supportive and collaborative team environment
• Meaningful role where your work has a positive impact on others
• Varied workload with opportunities to develop your skills

If you're looking for a rewarding administration role where you can utilise your skills whilst supporting a fantastic team, we'd love to hear from you.

For further information about this opportunity please call Forrest Recruitment for a confidential discussion – (phone number removed). Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn for updates, recruitment information, new vacancies and more.