Administrator - Quality Assurance in Walsall

Administrator – Quality Assurance | Aldridge

£27,000–£30,000 depending on experience
Hours: 9:00am–5:00pm, Monday to Friday

Our client is seeking a highly organised and proactive Administrator to join their team. This is an excellent opportunity for an experienced administrator who is looking to further develop their career in a professional and supportive environment.

You will be part of a growing team, where you will gain hands-on experience in quality assurance and certification, receiving structured in-house training to broaden your skills and responsibilities.

Key Responsibilities

• Administration of certification records and processes
• Entering client information and projects into the CRM system
• Allocation of NACE codes
• Reviewing and allocating certification scopes
• Preparation and issuance of invoices
• Printing and issuing certificates
• Monitoring client suspension status
• Managing and updating social media accounts

Following Training, You Will Also Support

• Allocation and booking of surveillance audits
• Monitoring overdue surveillance audits
• Reviewing surveillance audits
• Submitting change requests

Training & Development

Full in-house training will be provided for:

• POEMS/CRM data entry
• Surveillance audit reviews
• Certification report reviews (QMS, EMS and HSMS – 20 reports of each under supervision)

Your Skills & Experience

• Competence in reviewing documentation, with excellent attention to detail
• Strong verbal and written communication skills
• Excellent time management and organisational abilities
• Confidence in decision-making and prioritisation
• Basic understanding of social media and marketing platforms
• Professional, reliable and self-motivated
• Experience working within a certification or similar administrative environment is desirable but not essential, as full training will be provided

If you’re looking for your next challenge and an opportunity to progress, please get in touch today.