Administrator at Steeper Group, Portsmouth, Hampshire

Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services.

We have an exciting opportunity for a Receptionist/Administrator to join our existing team in Portsmouth on a temporary contract to cover Maternity Leave.

The Role:

Responsible for providing a face-to-face contact with service users, and to provide support to all administration functions within the clinical team.

Responsibilities:

Raise and issue restock orders for ED

Issue restock orders for Fracture clinic QAH

Booking patients appointments for all departments face to face and via telephone  

Answering and making telephone calls

Preparing clinics

Checking and actioning mailboxes

Registering referrals

Taking control of clinic lists during the event of a fire/emergency

Ensure all paperwork recorded and processed through Steeper Systems in accordance with set procedures

Keeping all patient details up to date on the Meditech system

Stock take on site when required

Support clinical staff when required (e.g. Chaperoning)

Taking minutes in meetings

Posting out goods

Cover Reception and front office duties when required

Any other administrative duties as directed

What we are looking for:

Competent in multitasking and working well under pressure.

Reliable and time efficient

Excellent attention to detail

Previous customer service experience and dealing with the public

Good phone manner

What we offer in return:

Competitive salary

Incremental holiday allowance (rising with service)

Canteen onsite

Employee discount platform

Employee Assistance Programs

Qualification support

Flexible working

Refer a friend incentive

Cycle2work scheme

Subscription and registration fees paid e.g. HCPC

Continuous professional development plans with internal and external training and courses available

If you feel you have the necessary attributes to be considered for the above position, to apply, please complete an application form (available on our website).

Due to the high volume of applications we anticipate we will receive for this role, in the event you have not heard from us within 14 days, we regret to inform you that you have been unsuccessful in your application.