Administrator

About Us

At Yellow Brick Mortgages, we are an award-winning, independent mortgage brokerage built on great service and strong values. With over 80 mortgage advisers and 7,000+ 5-star Trustpilot reviews, we’ve helped thousands of clients find their dream homes.
We also give back, donated over £240,000 to charities and planted more than 20,000 trees to support a sustainable future.

Our admin team is at the heart of what we do, supporting both advisers and clients to make the mortgage process a smooth and stress-free as possible.

The Role

We are looking for a confident, proactive Administrator to join our growing team.
You will play a key role in helping clients get their mortgage from application to completion, working closely with our advisers, lenders, solicitors, and estate agents to keep everything on track.

This is a busy, hands-on role where no two days are the same, ideal for someone organised, accurate, and who enjoys talking to people.

What You Will Do

• Act quickly on new client leads and allocate them to the right mortgage adviser
• Support advisers by helping their clients through the mortgage journey
• Chase updates from lenders, solicitors, and estate agents
• Key in and update client details on our internal systems
• Track applications and progress reports for advisers and partners
• Handle everyday admin tasks like emails, spreadsheets, and calls
• Help produce simple reports and support with marketing updates
• Be a friendly point of contact for both advisers and clients

What We Are Looking For

• Great communication skills, confident on the phone and in email
• Strong attention to detail and accuracy
• Good Excel and admin skills
• Organised, proactive, and able to manage your own workload
• A team player who enjoys helping others succeed
• Financial services or mortgage admin experience is helpful but not essential

Why You Will Love Working at YBM

• A fun, fast-paced, and supportive team environment
• Career development and training opportunities
• Extra day off for your birthday of it lands on a work day
• Regular social events and team activities
• Proud to support local charities and sustainability projects

Benefits:

• Company events 
• Financial planning services
• Free parking
• On-site parking

Linda Trett, Business Development & Recruitment Manager