Aftersales Advisor in Exeter
Posted by Holt Recruitment Ltd
£36,000 a year
Exeter · Permanent
Location: Exeter
Salary: £30,000 basic salary, £36,000 OTE
Working Hours: Monday to Friday – no weekends
Job Type: Full-time, Permanent
Are you a customer-focused individual looking to develop your career in the automotive industry? We are recruiting for an Aftersales Advisor to join a busy main car dealership in Exeter.
Previous motor trade experience is advantageous but not essential. If you have excellent customer service skills, a professional attitude and good communication skills, this could be the perfect opportunity for you.
Key Responsibilities:
- Welcome and assist customers visiting the dealership.
- Handle customer enquiries professionally and efficiently.
- Deliver excellent customer service throughout the aftersales journey.
- Communicate effectively with customers and colleagues.
- Support the aftersales team with daily operations.
- Manage workloads and prioritise tasks effectively.
- Excellent customer service and communication skills.
- Professional, friendly and approachable manner.
- Good IT skills and attention to detail.
- Ability to work independently and as part of a team.
- Previous automotive, motor trade or retail experience is beneficial but not essential.
- £30,000 basic salary.
- £36,000 OTE.
- Monday to Friday working – no weekends.
- Up to 33 days' annual leave, depending on service.
- Paid day off on your birthday.
- Additional paid day off for family or special occasions.
- Enhanced workplace pension contributions.
- Death in Service benefit of four times salary.
- Discounts on vehicle purchases, servicing and repairs.
- Staff rewards and retail discounts.
- Flexible working hours.
- Cycle to Work scheme.
- Employee Assistance Programme, including online GP access.
- Full training and career development opportunities.
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