Air Freight Gateway Coordinator in Hounslow, Greater London

Working as part of the Gateway team, the Gateway Coordinator will be responsible for the delivery of an effective and efficient customer service to the business. 

Suitable candidates must have experience and an understanding of how logistics or other large service organisations operate, have excellent knowledge of import/export procedures as well as having excellent understanding of freight industry security processes.

• Raising Customs reports as required
• Co-ordinate vehicles to collect and deliver from the airline within a timely manor
• Maintain an integral, transparent and professional relationship with suppliers and customers
• Raise records in the ETSF and discharge T1’s from overnight deliveries
• Manage the flow of consignments arriving and departing maintaining a 100% level of accuracy, robustness, safety and security. 
• Resolve queries from customers and suppliers
• Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe
• Remain in contact with customers and suppliers to maintain relationships
• Cost control
• Ensuring compliance with DfT/CAA, HMRC and IATA regulations

Experience & Skills Required:

• Fully PC literate on excel, and word applications
• Experience of Airline transport an advantage
• Experience of working within Freight Forwarding & Customs
• Experience of DfT/CAA, HMRC and IATA regulations