Application Support Engineer

Application Support Engineer - Manufacturing

Offering Circa. £40,000 - £48,000 Basic Salary plus Great Benefits!

Our client is an established and highly respected manufacturing business based in North Yorkshire. Due to continued growth, they are currently seeking an Application Support Engineer to join their technical department.

The Application Support Engineer will play a key role in providing technical and application engineering expertise, working closely with customers and internal teams to customise products and deliver solutions that meet agreed objectives, performance requirements, and customer expectations.

Application Support Engineer – Purpose

The Application Support Engineer acts as the key technical link between Sales, Engineering, Operations, and Customers, ensuring customer requirements are clearly understood, technically assessed, and translated into safe, compliant, and deliverable engineering solutions.

The successful candidate will provide technical and application engineering support throughout the entire project lifecycle, from initial concept development and design through to manufacturing, installation, commissioning, and ongoing in-service support. Working collaboratively across multiple departments, helping to ensure solutions are delivered efficiently, meet customer expectations, and comply with all relevant technical and regulatory standards.

Application Support Engineer – Key Responsibilities

• Work closely with Sales and customers to capture and interpret a customer’s technical requirements.
• Evaluate application suitability, identify technical risks, compliance considerations, and design constraints.
• Act as a technical escalation point for complex application issues, supporting root cause analysis, investigations, and corrective actions where required.
• Maintain accurate project records and ensure all engineering activities comply with relevant quality, safety, and industry standards.
• Produce and maintain engineering documentation, including technical specifications, BOMs, CAD models, technical drawings, and supporting project documentation.
• Maintain accurate project documentation, records, and activity tracking.

• Support the development of technical concepts to enable accurate costing, planning, and solution feasibility.
• Contributing to product development and continuous improvement initiatives.
• Attend site visits to provide technical oversight of installation, support commissioning, and conduct investigations where required.

Application Support Engineer – Candidate

• STEM related Degree is preferred.
• Experience gained within a relevant engineering role i.e. Technical Engineer, System Support Engineer, Application Engineer, Design Engineer or similar.
• Strong understanding of mechanical engineering principles, with exposure to electrical systems would be ideal.
• Proven ability to interpret technical requirements and translate them into practical, deliverable engineering solutions.
• CAD experience, ideally SolidWorks, skilled in designing mechanical or electrical solutions.
• Be an effective communicator who is comfortable liaising with customers to better understand their ‘pain points’ and identify best fit solution.
• With strong Microsoft skills, able to create detailed and presentable customer-facing technical documentation.

The Application Support Engineer position is offering £40,000 - £48,000 basic salary plus great benefits! This is a full-time, permanent position, working Monday – Friday 8.30am – 4.30pm. Based at our client’s North Yorkshire office with flexibility to work home based 2 days per week.

All successful candidates will be contacted within 5 days of application for the position of Application Support Engineer. This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.