Area Manager - Cleaning in City of Westminster, Greater London

Job title                CL389 Area Manager
Location:              London

Package:              £35k - £38k pa 28 days leave including bank holidays, Statutory pension and sickness.

Hours:                  Split shift approximately 5am to 9am and 6pm to 10pm Monday to Friday and Saturday mornings with additional overtime as required

Why Join?

Established in nearly four decades ago, my client is a successful, family-run, fast-growing Commercial Cleaning company based in North London. They hold on to the principles and ethics on which they were founded and they are still very much at the heart of what they do today. They have a deeply held commitment to deliver excellent client satisfaction. They provide a broad variety of soft FM/cleaning services for a broad variety of clients across the UK with a network of local offices.

The Opportunity

We are currently looking for an experienced, hands-on Cleaning Area Manager to join their rapidly expanding national business, covering London and the surrounding areas. You will be responsible for ensuring the highest standards of service delivery across a range of commercial cleaning services. This is a hands-on management position requiring excellent communication, strong attention to detail and the ability to build positive relationships with both clients and cleaning teams. As an Area Manager, you are the face of service delivery. You will ensure high standards are met across a diverse portfolio of commercial sites such as offices, schools, medical facilities etc, managing everything from general commercial cleaning to specialist services like window cleaning, hard floor treatments, and deep cleans.

Key Responsibilities

• Manage the day-to-day delivery of commercial cleaning services across your area.
• Oversee general commercial cleaning, window cleaning, hard floor treatments, carpet cleaning and specialist/deep cleaning.
• Recruitment, right to work checks and onboarding
• Lead, support, train and motivate cleaning teams to consistently achieve high standards.
• Monitor time and attendance and support accurate payroll processing.
• Carry out regular quality audits and inspections.
• Maintain strong working relationships with clients and respond promptly to any issues or concerns.
• Ensure company procedures, health & safety requirements and service standards are consistently followed.
• Identify opportunities to improve service delivery and customer satisfaction.
• Provide hands-on support to teams where required.

About You

We are looking for a professional who leads by example. To be successful, you must meet the following criteria:

• At least 2 years’ experience in a current, similar Cleaning Area/Operations Management role.
• Strong commercial cleaning experience and a hands-on approach.
• Excellent communication and people-management skills.
• A strong eye for detail and a commitment to delivering high standards.
• Experience with staff onboarding, training, time & attendance and payroll.
• Experience carrying out quality audits and inspections.
• A valid DBS
• A clean, full UK driving licence.
• The flexibility to work split shifts and across London and surrounding areas.
• Although not essential for this role, Spanish or Portuguese as a second language and BICSc training/certification and/or assessor experience would be an advantage.

Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.