Area Manager - Learning Disabilities

Job Summary

The Area Manager is responsible for providing strategic and operational leadership across a portfolio of Learning Disability (LD) Supported Living services. The role is focused on delivering high-quality, person-centred support that promotes independence, choice, dignity, and positive outcomes for the people we support.

 The post holder will drive continuous improvement, maintain high standards of care and support, and ensure that services consistently achieve positive outcomes for individuals with learning disabilities, autism, and complex needs.

Key Responsibilities

1. Provide strong leadership, support, and direction to Registered Managers and operational teams to ensure the delivery of outstanding, person-centred care and support.

2. Identify, manage, and minimise risks across all services, ensuring safeguarding remains a priority and that people supported receive the highest standards of care.

3. Ensure all services operate in accordance with the CQC Single Assessment Framework, relevant legislation, best practice guidance, and company policies and procedures.

4. Monitor and improve quality assurance processes, ensuring services consistently achieve positive outcomes and high levels of satisfaction for service users, families, commissioners, and other stakeholders.

5. Ensure all services meet required standards of cleanliness, health and safety, security, maintenance, and environmental quality.

6. Lead on service improvement initiatives, identifying opportunities to enhance service quality, operational efficiency, and outcomes for individuals supported.

7. Build and maintain positive relationships with commissioners, local authorities, healthcare professionals, families, advocates, and external stakeholders

8. Promote Positive Behaviour Support (PBS) principles and person-centred approaches across all services.

9. Proactively identify areas of service improvement across their area of responsibility.

10. Participate in on-call duties and respond appropriately to operational issues, incidents, safeguarding concerns, and emergencies.

Experience and Knowledge

* Minimum of 3 years' experience in a senior management role within health and social care.

* Previous experience as a Registered Manager within Learning Disability or Supported Living services is essential.

* Must have experience in managing safeguarding matters

* Thorough understanding of current CQC regulations, quality standards, and the Single Assessment Framework.

* Desirable – PBS qualified

Qualifications

* Level 5 Diploma in Leadership for Health and Social Care (or equivalent qualification).

Skills and Competencies

* Full UK driving licence and access to a vehicle.

* Data-driven and outcome-focused approach.

* Proficient in Microsoft Office applications.

* Excellent verbal and written communication skills.

* Ability to build effective relationships and communicate confidently at all levels.

Personal Attributes

* Passionate about improving the lives of people with learning disabilities.

* Professional, resilient, and adaptable.

* Strong leadership and decision-making skills.

* Motivation and resilience