Area Relief Officer in Sunderland & surrounding areas
Posted by Bardwood Support Services Limited
£13.45 an hour
Sunderland & surrounding areas · Permanent
- Trained to provide relief cover and support to a portfolio of locations within a geographical region.
- All the tasks and activities as per the site operational guidance and Assignment Instructions. Provide quality service delivery.
- Manage and maintain a safe environment for the client’s staff and customers.
- Provide a proactive presence in all public facing areas as activity requires. This will include providing a positive initial reception for clients and directional guidance.
- Working directly with the customer as part of a team to provide conflict resolution at our client’s premises where there is potential for conflict.
- Working closely with your fellow colleagues to ensure members of the public comply with site rules and guidance.
- Use common sense and initiative immediately involving others if a situation becomes threatening.
- To have a smart appearance, always be alert and visible whilst commanding a security presence within the customer premises
- Be able to administer First Aid assistance if a member of public or client’s staff was to be suddenly taken unwell (training will be provided)
- Complete legible incident report writing if and when an incident arises.
- Work to maintain a safe, secure, and welcoming environment for everyone.
To succeed in this role, you will need the following:
- SIA License.
- Full UK driving license.
- 5-year checkable work/career history.
- Full driving license and access to own transport is essential.
- Prior experience of working in a customer-facing environment and dealing directly with staff/customers.
- Physically fit to undertake given tasks.
- Possess the ability to work under pressure.
- Flexible attitude and the ability to adapt.
- Security and operational system competence
- Please note that all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
- Company-funded SIA License renewal.
- Cycle to work scheme.
- Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
- Salary finance loans and monthly advances.
- Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
- Save as you earn.
- Life cover and Private medical cover.
- Childcare vouchers and Private pensions.
- Fantastic opportunity to join an evolving family.
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