Assistant Aftersales Manager

Assistant Aftersales Manager – Dagenham

£38,000 Basic Salary | Up to £53,000 OTE

An exciting opportunity has arisen for an experienced Assistant Aftersales Manager to join a successful dealership in Dagenham.

This is an excellent opportunity for a motivated automotive professional looking to take the next step in their career or for an existing Assistant Aftersales Manager seeking a new challenge. You'll play a key role in supporting the day-to-day running of the aftersales department while helping to deliver exceptional customer service and strong departmental performance.

Key Responsibilities

• Supporting the Aftersales Manager with the daily operation of the Service and Parts departments.

• Assisting in leading, motivating and developing the aftersales team.

• Ensuring the highest levels of customer satisfaction are achieved.

• Monitoring departmental performance, productivity and profitability.

• Helping to manage workshop efficiency and maximise utilisation.

• Handling customer queries and resolving any issues professionally.

• Ensuring compliance with manufacturer standards and dealership processes.

The Ideal Candidate

• Previous experience in a senior Service Advisor, Workshop Controller or Assistant Aftersales Manager role within the motor trade.

• Strong leadership and people management skills.

• Excellent communication and organisational abilities.

• Commercially aware with a focus on delivering results.

• Passionate about providing outstanding customer service.

• Full UK driving licence.

What's on Offer

• £38,000 basic salary.

• Up to £53,000 OTE.

• Excellent bonus structure.

• Ongoing manufacturer training and career development.

• Supportive and successful dealership environment.

• Genuine opportunities for progression within the business.

If you're an ambitious automotive professional looking for your next opportunity as an Assistant Aftersales Manager in Dagenham, we'd love to hear from you. Apply today!