Assistant Branch Manager; Plumbing & Heating Merchant (Mansfield)
Courtney Smith
Role
As Assistant Branch Manager, you will support the Branch Manager in the day-to-day running of a busy plumbing & heating merchant, helping to drive sales, manage operations, and lead the team.
You’ll play a key role in ensuring the branch delivers excellent customer service, strong sales performance, and efficient operations.
This branch has 5 staff members and turnsover approx £2.5m. The branch has an excellent trade counter presence with lots of collections.
Key Responsibilities
- Support the Branch Manager in running daily branch operations
- Drive sales, margin, and profitability in line with targets
- Build and maintain relationships with local trade customers, contractors, and suppliers
- Lead, motivate, and supervise the branch team
- Assist on the trade counter, handling enquiries, quotes, and orders
- Manage stock control, purchasing, and inventory accuracy
- Monitor KPIs, sales performance, and branch targets
- Ensure compliance with health & safety and company procedures
- Step up to run the branch in the Manager’s absence
What We’re Looking For
- Experience in a plumbing & heating merchant or builders merchant
- Strong sales and customer service skills
- Proven team leadership or supervisory experience
- Good knowledge of plumbing/heating products
- Commercial awareness (margin, pricing, targets)
- Hands-on, proactive, and comfortable in a fast-paced environment
Apply Now →
Application opens at the source listing. Free for jobseekers.