Assistant Director

Location: to be discussed
Job Type: Full-time, Permanent
Salary: Competitive (dependent on experience)

About the Role

We are seeking an experienced, motivated, and strategic Assistant Director to join our growing domiciliary care organisation. This is a senior leadership position responsible for supporting the Director in the overall management, operational performance, compliance, and strategic development of the business.

The successful candidate will provide leadership across all departments, ensuring the delivery of safe, high-quality, person-centred care while maintaining compliance with Care Quality Commission (CQC) standards and relevant legislation.

Key Responsibilities

• Support the Director in the day-to-day operational management of the organisation.
• Provide leadership and direction to Registered Managers, Care Coordinators, Team Leaders, and office staff.
• Monitor and improve service quality, ensuring compliance with CQC Fundamental Standards and other regulatory requirements.
• Develop and implement policies, procedures, and quality improvement initiatives.
• Lead service development, business growth, and continuous improvement projects.
• Monitor performance against key performance indicators (KPIs) and prepare management reports.
• Support recruitment, workforce planning, retention, and staff development.
• Ensure safeguarding procedures are effectively implemented and promote a positive safety culture.
• Oversee audits, inspections, and compliance monitoring.
• Build and maintain positive relationships with local authorities, NHS partners, commissioners, and external stakeholders.
• Support budget management, financial planning, and resource allocation.
• Manage complaints, investigations, incidents, and service escalations professionally.
• Promote a culture of excellence, accountability, and continuous learning.

Essential Requirements

• Minimum Level 5 Diploma in Leadership for Health and Social Care (or working towards).
• Significant management experience within health and social care.
• Strong understanding of CQC regulations, Health and Social Care Act 2008, and safeguarding legislation.
• Proven leadership and people management experience.
• Excellent organisational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in quality assurance, audits, and service improvement.
• Good IT skills including Microsoft Office and care management systems.
• Full UK Driving Licence (preferred).

Desirable

• Experience within domiciliary care.
• Experience managing CQC inspections.
• Knowledge of sponsorship and workforce compliance.
• Experience with business development and tendering.
• Experience working with local authority and NHS contracts.

What We Offer

-Competitive salary.

-Ongoing professional development and leadership training.

-Career progression opportunities.

-Supportive senior management team.

-Company pension.

-Annual leave entitlement.

-Employee Assistance Programme.

-Flexible working arrangements where appropriate.

Why Join Us?

This is an exciting opportunity to join an ambitious and growing care provider committed to delivering outstanding, person-centred care. You will play a key role in shaping the future of the organisation, driving innovation, maintaining compliance, and leading a dedicated team that makes a real difference in people's lives every day.

If you are an inspirational leader with a passion for excellence in health and social care, we would love to hear from you.

To apply, please send your CV and a covering letter outlining your suitability for the role.