Assistant House Manager at GreenSquareAccord, Witney, Oxfordshire

Assistant House Manager 

Hours  - 20 Hours per week. 

Salary - £15,870 full time equivalent - £28,500pa

Location - Witney - OX28 4DZ

Fernleigh is a luxurious extra care scheme of 80 one and two bedroom apartments.

This is a hands-on leadership role. You’ll be visible to the people who use the service and to colleagues, setting a positive example in the quality of care you deliver and the way you work with others. Every day will bring opportunities to solve problems, encourage progress and make a meaningful difference.

What you'll be doing

To assist in the buildings and service standards including Health and Safety, Fire Risk Assessments, alarm testing, setting up emergency evacuation plans, cleaning, decoration and repair, and gardens and grounds maintenance.
• To work with a focus on resident wellbeing and welfare; making referrals (Safeguarding, Care, Support or Tenancy Sustainment) as necessary.
• To conduct tenancy sign ups and to ensure excellent first and lasting impressions of a quality service.
• To manage the allocations process, working closely with other panel members to ensure an efficient and fair process of allocation whilst also minimising void times.
• To deal with tenancy management issues, breaches of tenancy/leases, nuisance, harassment, and misuse of property.
• Liaison and working with the relevant internal and external teams/agencies to deliver successful outcomes on anti-social behaviour cases.
• To refer customers to appropriate agencies for support and advice on benefits and welfare, promoting GreenSquareAccord services wherever possible
• To assist and on occasion facilitate resident’s meetings.

About you

You’ll bring experience in a care or support setting and a genuine commitment to helping people lead fulfilling, independent lives. You’ll be approachable and dependable, with the confidence to guide colleagues and the judgement to know when to seek advice. You can communicate clearly, organise your workload and respond calmly when priorities change. You’ll understand the importance of safeguarding, confidentiality, accurate documentation and treating everyone with respect.

Previous experience of supporting or supervising a team would be valuable, as would relevant care qualifications or a willingness to work towards them. Most importantly, you’ll be someone who listens, notices what matters to each individual and brings warmth and professionalism to your work

Drivers licence and own car is required

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:

Trust based flexible working and supportive and friendly teams

25 days annual holiday entitlement

Opportunity to buy or sell annual leave

A defined contribution pension scheme GSA matches up to 6% contributions

We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.

Access to Blue Light discount card membership

Confidential Employee Assistance Programme (EAP).

Cycle to work Scheme

Eligible for occupational sick pay