Assistant Restaurant Manager at Grantley Hall, Ripon
Grantley Hall · Direct employer
Pay not stated
Ripon · Permanent
Introduction
Join the distinguished team at Grantley Hall, a five-star 17th-century estate set in the picturesque North Yorkshire countryside. As an Assistant Restaurant Manager you will uphold our commitment to accountability, boldness and customer-first service, supporting the delivery of world-class hospitality recognised by Hospitality Assured, MICHELIN and Forbes Travel Guide.
Responsibilities
- Assist the Restaurant Manager in overseeing daily operations across five restaurants and three bars, ensuring seamless service and adherence to luxury standards.
- Lead and motivate a diverse team of front-of-house staff, fostering collaboration, continuous improvement and high morale.
- Monitor guest feedback and service metrics, implementing corrective actions to maintain the hotel's reputation for excellence.
- Coordinate with the kitchen, spa and gym teams to deliver integrated guest experiences that reflect the hotel's bespoke offerings.
- Manage inventory, ordering and cost control while upholding the highest standards of hygiene and safety.
- Support recruitment, training and development programmes, encouraging curiosity and professional growth among team members.
- Proven experience in a supervisory or managerial role within a luxury restaurant or hotel environment.
- Strong leadership abilities with a focus on accountability, collaboration and delivering exceptional customer service.
- Excellent communication skills, capable of listening to ideas, providing clear direction and maintaining transparent dialogue.
- Solid understanding of food and beverage operations, including cost management, health and safety regulations.
- Ability to thrive in a fast-paced, high-standards setting while balancing operational demands with staff wellbeing.
- Commitment to continuous improvement, curiosity about industry trends and a passion for delivering memorable guest experiences.
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