Assistant Supplier and Partnership Manager in 1 Abbey Wood Rd

Location:  Kings Hill / Hybrid

Salary/package:  £28,000 per annum

Contract type:  Permanent

Hours: Full time, 37 hours per week

As an Assistant Supplier and Partnership Manager, you’ll support the day-to-day management of suppliers across Procurement Services’ framework portfolio. You’ll monitor performance, maintain accurate contract information and build positive relationships with suppliers and internal teams.

This is a varied role with plenty of responsibility, combining customer service, administration, relationship management and data. Previous procurement experience is helpful but not essential, as you’ll be supported to develop your knowledge.

Procurement Services is part of Commercial Services Group (CSG), one of the UK’s largest local authority-owned trading organisations, operating 33 businesses across education, energy, IT, procurement, HR and more.

You’ll help ensure suppliers meet their contractual commitments and deliver the expected level of service to our public sector customers.

Accuracy, good judgement and clear communication are important in this role. You’ll be responsible for monitoring information, resolving day-to-day queries and escalating performance concerns or risks when needed.

• Managing relationships with a portfolio of silver and bronze tier suppliers.

• Monitoring supplier performance against agreed KPIs and service levels.

• Reviewing supplier reports to ensure information is accurate, complete and submitted on time.

• Organising supplier performance reviews and following up agreed actions.

• Responding to day-to-day supplier and internal queries.

• Completing annual compliance checks and following up outstanding documentation.

• Supporting rebate and service-credit processes in line with contract terms.

• Maintaining accurate supplier, performance and contract records across relevant systems.

• Identifying performance issues and escalating risks or recurring concerns.

• Working closely with colleagues and suppliers to improve services and create additional value.

• Experience in customer service, account management , or a similar role.

• Strong organisational skills and excellent attention to detail.

• Confidence working with data, Excel and different systems.

• The ability to review information carefully and make appropriate decisions.

• Clear and accurate written communication and note taking skills.

• Excellent relationship building skills, with the confidence to obtain information and follow up actions.

• A proactive and solutions-focused approach.

• The ability to manage competing priorities and maintain accurate records.

• Procurement or public sector experience would be helpful, but not essential.

• Salary of £28,000 per annum

• 25 days annual leave, increasing to 27 after four years

• Birthday Day Off

• One Concessionary Day off during the Christmas Period

• Life assurance cover (4x salary)

• Pension scheme with 4% employer contribution

• Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme

• Volunteer days and access to a comprehensive wellbeing programme

• Tailored development support with real opportunities to progress

• Access to Learning & Development opportunities via our CSG Academy

• Hybrid working

CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £700 million in revenue per annum and supporting more than 16,000 education and public sector customers globally.

We are growing through a combination of organic development, acquisitions and strategic partnerships. Our 35+ businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact.

As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

As a member of Inclusive Employers with Silver Accreditation, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.