BI, Governance & Transformation Lead

BI, Governance & Transformation Lead

Location: London, EC3M 4BY
Hours of work: 40
Contract Type: Permanent

Our client, ISS, is seeking a BI, Governance & Transformation Lead to strengthen essential structure, systems, governance, data quality and consistency across the account, ensuring reporting, business insight and decision-making are supported by accurate, structured and reliable information.

This role is focused on introducing global standards and strategic workplace documentation, supporting both data and processes across regions to enable effective account governance and performance discussions. The successful candidate will play a key role in driving consistency across reporting, information management and business intelligence activities.

The position will also support the delivery of workplace and account-level transformation initiatives aligned to established standards and evolving account requirements. Working closely with senior stakeholders and reporting to the International Key Account Director, the role will contribute to future transition and onboarding activities across regions, alongside strategic communication and engagement initiatives.

Job Description

We are looking for a highly organised and proactive professional who can bring structure, consistency and clarity to account-wide data, systems and processes. The successful candidate will support governance, reporting and transformation activities while ensuring reliable and consistent information is available to support business performance and decision-making.

Key Responsibilities

• Coordinate global data and reporting standards to support account governance requirements.
• Develop workplace strategy data and client-facing materials to support account development and transformation.
• Introduce consistent global standards for data, reporting and business intelligence.
• Manage strategic account administration, including SharePoint and related systems.
• Lead workplace transformation initiatives aligned to account standards.
• Coordinate workplace projects linked to data, systems and process standardisation.
• Support governance forums and performance discussions with accurate and reliable information.
• Align regional inputs to ensure consistency across data, systems and processes.

Person Specification

• Highly organised, proactive and detail-oriented, with the ability to introduce structure and clarity at account level.
• Strong, structured approach to data, reporting, information management and transformation activity.
• Proven ability to bring consistency where systems, information and processes are fragmented or inconsistent.
• Confidence working with senior stakeholders and coordinating multiple inputs across regions.
• Ability to align differing approaches and implement standardised ways of working.
• Comfortable operating in a fast-paced environment.
• Understanding of workplace environments, account governance and strategic transformation initiatives.
• Strong communication and stakeholder engagement skills.