Billing and Collections Specialist
Creideas
Location: Remote
Salary: £29,000 annual equivalent (£15/hour)
Overview
A global organisation is seeking an experienced Billings & Collections Specialist to join its finance team on a temporary contract basis with an immediate start required.
This role is responsible for managing the end-to-end billing and collections cycle across a diverse customer base, including both B2B and B2C channels. The successful candidate will play a key role in ensuring accurate invoicing, timely cash collection, and maintaining a healthy accounts receivable ledger in a fast-paced, international environment.
This position is ideal for a proactive, detail-oriented finance professional who is comfortable handling high volumes of transactions and working independently in a remote setting.
Key Responsibilities
Billing & Invoicing
- Prepare and issue invoices for customers across multiple service lines in a timely and accurate manner
- Upload invoices to customer portals and third-party platforms where required
- Liaise with internal stakeholders to obtain missing information needed for invoicing
- Manage invoicing for enterprise customers, ensuring data accuracy and completeness
- Reissue invoices and support billing workflows as needed
- Create and manage project or billing codes to support invoicing processes
- Process and issue credit notes on a regular basis in line with company policies
- Ensure all adjustments are properly documented and approved
- Manage shared inboxes and respond to customer queries promptly
- Proactively chase outstanding payments and escalate where necessary
- Maintain accurate customer account records and reconcile balances
- Monitor aged receivables and drive timely collections
- Perform monthly balance sheet reconciliations for accounts receivable
- Support month-end close by ensuring all transactions are accurately recorded
- Assist with aged debt reporting and provide insight on variances
- Work closely with internal teams (Sales, Operations, Customer Success) to resolve billing queries
- Collaborate with the wider finance team to ensure consistent processes across regions
- Contribute to process improvements and documentation of procedures and controls
Skills & Experience
- Degree in Accounting, Finance, Business, or related field
- 2–4 years’ experience in accounts receivable, billing, or collections
- Strong understanding of invoicing, credit notes, and AR processes
- Proficiency in Excel; experience with accounting/ERP systems (e.g. Xero) preferred
- High attention to detail and ability to manage large transaction volumes
- Strong communication skills, particularly for customer-facing collections
- Self-motivated, organised, and comfortable working remotely
- Fluency in English required; additional European languages are advantageous
Please send your CV to Rosie Hutcheon, or call (phone number removed) via the ‘Apply Now’ option to be considered for the role.
Apply Now →
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