Block Manager

Working Hours: Monday-Friday 09:00 -17:30 WFH 1 day a week

Salary: £50-£55K plus Bonus

Location: Reading

An exciting opportunity has arisen for an experienced Block Manager to join a growing residential property business within the Build to Rent (BTR) and Private Rented Sector (PRS).

This role is responsible for the day-to-day management of a portfolio of residential apartment buildings, ensuring they are safe, compliant, and maintained to the highest standards. You'll play a key role in overseeing building safety, managing service charge budgets, and working closely with internal teams, contractors, and external stakeholders to deliver an excellent resident experience.

Reporting to the Compliance Manager, this position would suit someone with strong block management experience, excellent knowledge of health and safety legislation, and a proactive approach to property management.

• Manage the day-to-day operations of a portfolio of residential apartment buildings.
• Ensure all buildings remain compliant with current health and safety legislation, including the Building Safety Act and Fire Safety legislation.
• Carry out regular site inspections, identifying maintenance requirements, compliance issues and potential risks.
• Maintain accurate compliance records, including fire, gas, electrical and statutory certification.
• Manage external contractors, ensuring works are completed safely, on time, within budget and to the required standard.
• Prepare and manage annual service charge budgets.
• Monitor expenditure against budgets and identify opportunities for cost efficiencies.
• Assist with the preparation and reconciliation of service charge accounts.
• Build strong working relationships with internal departments, residents, contractors and external stakeholders.
• Continuously review and improve operational processes and compliance procedures.
• Line manage a Block Compliance Administrator, providing support and oversight of workload.
• Participate in an out-of-hours emergency on-call rota.
• Produce regular compliance and performance reports for senior management.
• Support with additional operational and compliance projects as required.

You'll have previous experience managing residential apartment buildings and be confident overseeing compliance, contractor management and service charge budgets.

• Previous experience in residential block or property management.
• Strong understanding of UK health and safety legislation, including the Building Safety Act and Fire Safety regulations.
• Experience managing mid and high-rise residential buildings.
• Knowledge of service charge budgeting and expenditure management.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong attention to detail and experience maintaining statutory compliance records.
• Proven contractor management experience.
• Excellent communication and stakeholder management skills.
• Ability to identify risks and implement practical solutions.
• Good working knowledge of Microsoft Office and property management software.
• Professional, accountable and able to work independently.

• IOSH qualification (or equivalent).
• Experience using Health & Safety management platforms.

• Proactive and solutions-focused.
• Takes ownership and accountability.
• Strong attention to detail.
• Calm under pressure and able to prioritise effectively.
• Collaborative with excellent relationship-building skills.
• Confident decision-maker with a commercial mindset.
• Passionate about continuous improvement and delivering high standards.