BMS Field Service Engineer

Join our service delivery team as a Specialist Senior Service Representative, where your technical expertise will directly impact customer success. This role blends hands-on problem-solving with strategic consulting—you'll lead complex maintenance projects, troubleshoot multi-component systems, and help customers achieve optimal performance.

What will you do?

Diagnose and resolve complex system issues using root cause analysis and collaboration with engineering experts

Oversee installation, commissioning, and preventive maintenance to ensure system reliability and safety

Deliver technical consulting to customers and internal teams to uncover needs and support business development

Guide field service engineers and coordinate across teams to provide seamless, high-quality service solutions

What are the key skills we are looking for?

• Active Listening — advanced level; understanding customer concerns and translating them into technical solutions
• Customer Support — advanced level; delivering proactive service that builds trust and long-term relationships
• Maintenance and Repair — advanced level; executing complex maintenance to maximize system reliability
• Predictive Maintenance — advanced level; using data and diagnostics to prevent failures before they occur
• Problem Solving — advanced level; diagnosing root causes in multi-component systems under pressure
• Resilience — advanced level; maintaining focus and performance in high-stakes service environments
• Safety Standards — advanced level; ensuring all work meets regulatory and safety compliance requirements
• Technical Documentation — advanced level; creating clear records that support knowledge transfer and compliance

What qualifications will make you successful?

Strong collaboration skills to work across functions and drive solutions in a technical ecosystem

Ability to explain complex technical information clearly to diverse audiences with confidence

Proactive approach that anticipates challenges and identifies opportunities before they're asked for

Comfort juggling multiple priorities while upholding quality, safety, and compliance standards

What's in it for me?

Meaningful work where your technical skills directly enhance customer outcomes and drive growth

Opportunities to mentor team members and grow your leadership presence

Exposure to advanced systems and innovative technologies across varied industries

Collaborative culture that prioritizes safety, expertise, and professional development

Bring your technical talent to a team that values what you do—apply today!

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this UK based position, the expected pay range is GBP 50,400 - GBP 75,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United Kingdom. Our pay ranges are determined by the local market.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, and confidential counseling for life’s challenges.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future.

Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.

Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.

Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.