Bookings Coordinator

Bookings / Treatment Coordinator for Ark Dentistry / Glo Aligners

Location: HQ, Morley – Hybrid (split weekly around WFH & office base)
Employment: Full-time, Permanent
Salary: £30,000 + great monthly commission 

The Role

We’re looking for a confident, proactive and people-focused Bookings Coordinator to join a growing private dental business. This role would be suitable for someone who's worked as a dental nurse previously, a front of house professional, treatment coordinator or alternatively someone in a customer service environment assisting people through a bookings journey. 

Based from HQ in Morley, you’ll manage incoming patient enquiries, book consultations and treatments, and support patients throughout their journey.

This is a varied role combining patient care, sales and treatment coordination, speaking to patients, working alongside various teams internally and ensuring a smooth transition for patients from their first enquiry through to booking in the dentist's diaries.

You’ll be responsible for turning enquiries into booked consultations, building relationships with patients and guiding them confidently through their treatment options.

You’ll work closely with clinicians and practice teams to present treatment plans, discuss finance options, follow up patients and ultimately help improve treatment acceptance and conversion.

You’ll also ensure every patient receives an exceptional experience from their very first enquiry through to treatment.

We’re looking for someone who is:

• Confident, personable and brilliant at building rapport
• Experienced within private dentistry, treatment coordination, bookings or a strong sales/customer-facing environment
• Comfortable with speaking to patients over the phone
• Proactive with excellent follow-up and organisational skills

A competitive salary + commission opportunity, hybrid working, and the chance to play an important role within a growing dental business.

You’ll join a supportive team where your impact on both the patient journey and business growth will genuinely be recognised.

Interested?

If you love working with people, thrive in a fast-paced environment and know how to turn an enquiry into an exceptional patient journey, we’d love to hear from you.

We are holding interviews this week, so send your C.V in today!