Branch Administrator

THE COMPANY

Brand Access Solutions are the UK's largest commercial scaffolding and access solutions provider.

Working on some of the country's most exciting, cutting-edge construction and infrastructure projects, they are proud to be playing a part in 'Building Britain', nationwide – working collaboratively with the best main contractors in the sector.

THE ROLE

We have a requirement for a competent Branch Administrator to join the company's Birmingham branch on a permanent and full-time basis.

JOB PURPOSE

As a Branch Administrator you will be required to provide day to day administrative support in a timely and efficient manner in line with business requirements and company quality and business procedures.

KEY RESULT AREAS

• Provide a first point of contact for customers and handle professionally.
• Provide high quality administrative support to colleagues/managers.
• Compile and complete reports and records to an effective standard. 
• Ensure that all paperwork is completed in a timely and accurate manner and filed in accordance with agreed procedures.  

KEY RESPONSIBILITIES

• Handle daily enquiries and internal/external customer queries in a manner which meets both company procedures and customer expectations.
• Maintain work area in a tidy competent manner which portrays a professional business image.
• Ensure all processing of paperwork is completed to the required company standard.
• Provide reports/letters/spreadsheets as required.
• Maintain and update all relevant databases.
• Actively liaise with line management to highlight any areas of concern.
• Ensure all reports are accurately maintained and processed in a timely manner.
• Update administration processes as directed to reflect any new internal controls and directives.
• Co-operate fully with line supervisors/managers, to contribute to successfully meeting all business objectives

KEY WORKING RELATIONSHIPS

Internal: Reporting to Line Manager, supporting and liaising with all other business functions.

External: Contributing to achieving high level of internal/external customer satisfaction.     

Integrity must be maintained at all times when dealing with all above key relationships.

PERSONAL ATTRIBUTES

Good self discipline with a commitment to quality and procedures, ability to work under supervision, carrying out instructions correctly in a timely manner. Displaying a positive and helpful manner, with good communication skills, enthusiastic and participative, capable of contributing to the smooth functioning of the administrative team.

WHAT'S ON OFFER?

• Competitive base salary.
• 25 days holiday plus public holidays.
• 6% employer pension.
• Up to 8x life assurance.
• Company benefits portal.

Brand Access Solutions are an equal, diverse and inclusive employer.