Branch Manager
Detail 2 Limited
About the Company
A leading freight forwarding and logistics business is seeking an experienced Branch Manager to lead its Birmingham operation. This is a strategic leadership role with full responsibility for branch performance across air, sea, road, and rail freight. The successful candidate will drive commercial growth, operational excellence, customer satisfaction, and team development while delivering strong financial results.
Branch Manager - The details
- Salary up to £70,000
- Opportunity to lead a strategically important branch
- Full ownership of branch performance and P&L
- Career progression within a dynamic, multi-modal freight forwarding business
- Opportunity to shape business growth and build a high-performing team
- Significant leadership experience within freight forwarding or logistics
- Proven expertise managing multi-modal freight operations (air, sea, road, and rail)
- Strong commercial background with a track record of revenue growth and business development
- Experience managing branch P&L and financial performance
- Excellent leadership, negotiation, communication, and stakeholder management skills
- Strong knowledge of international freight forwarding, customs, and supply chain operations
- Analytical, organised, and customer-focused approach
- Desirable: experience within an international freight forwarder, customs compliance knowledge, operational improvement experience, and relevant logistics or management qualifications
- Lead the overall performance of the Birmingham branch, driving revenue, profitability, and operational excellence
- Develop and implement commercial strategies to grow market share and secure new business
- Manage branch operations across imports, exports, customs clearance, and domestic transport
- Maintain high standards of customer service, compliance, and operational efficiency
- Take full ownership of the branch P&L, budgets, forecasting, and financial targets
- Lead, coach, and develop a high-performing team while supporting recruitment and succession planning
- Build and maintain strong relationships with customers, suppliers, and strategic partners
- Ensure compliance with customs, transport, health & safety, and company policies
- Drive continuous improvement initiatives to enhance productivity, service quality, and profitability
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