Branch Manager

Branch Manager – Plumbing & Bathrooms

Location: East Sussex

Competitive Salary + Excellent Benefits

Full-time, permanent | Monday–Friday with Saturday rota

An established plumbing, heating and bathroom merchant is looking for a commercially driven Branch Manager to lead its East Sussex operation.

Combining a busy trade counter with a bathroom showroom, this is a hands-on leadership role with genuine ownership of the branch. You’ll manage the P&L, lead the team and grow relationships with local plumbers, installers and trade customers.

The role

• Take full ownership of branch sales, margin, rebates and profitability.
• Lead, motivate and develop the counter, showroom, warehouse and office teams.
• Grow existing trade accounts while winning new and lapsed customers.
• Maintain strong stock availability, accuracy and pricing discipline.
• Manage purchasing, suppliers, promotions and credit control.
• Ensure high standards of customer service, safety and compliance.
• Treat the branch like your own business and identify opportunities for growth.

What we’re looking for

• Branch management or senior operational experience within a plumbing and heating merchant.
• Strong commercial awareness and confidence managing a P&L.
• Knowledge of plumbing, heating, bathrooms or sanitaryware.
• A proven ability to lead teams and develop trade sales.
• A proactive, hands-on and customer-focused management style.
• Someone comfortable working across the trade counter, showroom and wider local market.

What’s on offer

• Competitive salary based on experience.
• Company pension and generous holiday allowance.
• Excellent staff discounts.
• Employee wellbeing and assistance support.
• Genuine autonomy to shape and grow the branch.
• Long-term progression within an established merchant group.

This is an excellent opportunity for an experienced Branch Manager or a high-performing Assistant Branch Manager ready to take full ownership of a successful plumbing and bathroom operation.