Branch Support Administrator

Branch Support Administrator

Crewe (CW1 3LY)
£26,500 – £28,000 + 26 days holiday (plus bank holidays!) excellent benefits + free parking

Your mission

As a Branch Support Administrator, you’ll play a key role in supporting the day-to-day operations of our busy branch. You’ll provide administrative support, helping our managers and workforce deliver an excellent service to our clients.

This is a varied role where no two days are the same. We’re looking for someone who is organised, proactive, enjoys solving problems and thrives in a fast-paced environment.

What you’ll be doing

Keeping everything in sync

• Coordinate workers, payroll, accommodation and travel arrangements.
• Chase timesheets, purchase orders, shift information and key documentation.
• Support workforce planning and maintain accurate schedules.
• Complete worker onboarding, including Right to Work checks, references, compliance documentation and system setup.
• Respond to day-to-day queries.

Ensuring compliance excellence

• Maintain accurate worker records and compliance documentation.
• Monitor training, medicals, competencies and expiry dates.
• Book training courses 
• Support Sentinel administration and compliance processes.
• Prepare reports and ensure records remain accurate.

Owning the detail

          Maintain internal databases including training, PPE, calibration and compliance records.

• Update systems with accurate worker and assignment information.
• Raise, process and check purchase orders.
• Resolve payroll, expenses and invoice queries.
• Upload and maintain worker documentation.
• Use Excel and internal systems to manage data and reports.

Supporting team success

• Provide administrative and operational support across the branch.
• Support consultants, managers and the wider operations team.

Carry out additional administrative duties as required to support a growing branch.

What we’re looking for

We’re looking for someone who:

• Is highly organised with excellent attention to detail.
• Can prioritise and manage multiple tasks.
• Has strong communication and administration skills.
• Is confident using Microsoft Office, particularly Excel.
• Works well both independently and as part of a team.
• Enjoys working in a busy, fast-paced environment.
• Takes ownership of their work and has a proactive approach to problem solving.

Previous administration experience is essential. Experience within recruitment, rail, construction or compliance is desirable but not essential.

Why join Vital?

• Be part of a successful and growing business.
• Join a friendly, supportive team.
• Work in a varied role where every day is different.
• Gain valuable experience .
• Make a real impact by supporting the smooth running of our branch.

Ready to get started?

If you’re organised, motivated and enjoy supporting a busy operational team, we’d love to hear from you.

Take That First Step - Send your CV to Linda Davison at linda             .                davison           @                    vital              .               uk                        .com.

Our Partnering Promise:

At Vital, 'partnering' is at our core. We build deep, professional relationships with both our candidates and clients. For our clients, we provide culture-perfect solutions. For our candidates, we become trusted advisors, guiding you to your ideal job and helping you pursue your long-term career goals. Our commitment is unmatched, driven by a dedication to providing the very best service.