Brand and Fan Experience Manager

Role: Brand and Fan Experience Manager

Salary: £50,000 per annum

Hours: Full time, 35 hours per week plus matchdays (time in lieu after 5 games)

Location: American Express Stadium, Brighton, BN1 9BL

Contract Type: Permanent

Deadline Day: 11th August 2026

About Brighton & Hove Albion FC

We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact. We are proud to have placed in the Sunday Times Best Place to Work 2026.

Bring our brand to life and help us create unforgettable experiences

As the Brand & Fan Engagement Manager, you will play a pivotal role within the Marketing department, responsible for stewarding the club’s brand through elevating the total fan experience. You will act as the key driver for matchday activations, events, ensuring alignment with the club's brand pillars and 2030 vision. By fostering collaboration between internal teams and external partners, you will deliver meaningful engagement that resonates with fans of all ages, supports our commitment to social responsibility, and generates sustainable commercial revenue.

Your background

We are looking for a collaborative, curious, and values-driven leader who brings energy and passion to creating unforgettable fan experiences. You will have experience in an events marketing role, ideally with experience of large venue events (preferably within sports). You will have excellent organisational and event communications skills, with the ability to balance, simultaneously, strategic challenges with everyday execution.

Our values are essential to our success

Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:

- Treat People Well

- Exceed Expectations

- Aim High. Never Give Up

- Act with Integrity

- Make it Special

- Be Fan Focused

How we say thank you

In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:

- Complimentary breakfast and lunch at both sites

- 23 days holiday rising with length of service (pro rata for part time staff)

- Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!

- Enhanced family policies

- Access to a gym and padel court at our training ground

- Priority access to match tickets and access to free WSL tickets for 2026/27 season

- In-house training programme and CPD opportunities

- Exclusive discounts and benefits from our partners and local businesses

Our commitment to EDI

We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team.

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.