Brand & Customer Assistant
RecruitAbility Ltd
Hatfield, Hertfordshire
100% office based
£25,000 per annum DOE
Full Time, Permanent
An exciting opportunity has arisen for a Brand & Customer Assistant to join a growing business with a portfolio of well-established consumer brands sold across the UK and internationally.
This role is ideal for someone looking to develop a career in marketing while gaining hands-on experience across brand management, customer service, content creation and e-commerce.
This position would suit a recent graduate or A-Level student, who is looking for the opportunity to carve a career in product and brand marketing.
The role of Brand & Customer Assistant:
- Support the day-to-day delivery of marketing and brand activities
- Assist with product launches, content creation and social media activity
- Manage marketing administration including product forms, sample requests and general enquiries
- Upload and maintain product content across company and retailer websites
- Work closely with Product, Sales and Supply teams to ensure product information is accurate and consistent
- Support UK and international sales teams with marketing content and assets
- Monitor customer reviews and feedback, identifying trends and opportunities for improvement
- Act as a first point of contact for customer enquiries via phone, email, social media and online platforms
- Assist with trade shows, events, marketing collateral and asset management
To be successful in the role of Brand & Customer Assistant:
- Strong written and verbal communication skills
- Excellent organisational skills with strong attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Customer-focused with a professional and positive approach
- Good understanding of marketing principles and digital platforms
- Strong problem-solving skills and a proactive attitude
- Confident using Microsoft Office, including Word, Excel, Outlook and PowerPoint
- Familiarity with social media platforms and digital marketing tools
- Ability to analyse information and identify trends and insights
The Salary and Package for the Brand & Customer Assistant role:
- Basic salary of £25,000+ per annum
- 20 days holiday plus bank holidays
- Additional holiday entitlement based on length of service
- Pension scheme
- Opportunity to develop a long-term career within marketing and brand management
- Supportive and collaborative working environment
Please apply online or call (phone number removed) for more information.
This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.
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