Business Development Manager – Software & Services – Unified Comms

Business Development Manager – Software & Services – Unified Comms - Hybrid

Our client is a leading specialist distributor in cloud communications, unified communications, and software & services, partnering with top-tier vendors to deliver innovative, market‑leading solutions across Contact Centre, Zoom, Microsoft Teams, and wider UC platforms. With a strong reputation for collaboration, commercial insight, and partner enablement, they continue to drive significant growth across cloud, SaaS, and service‑based portfolios. Backed by deep market expertise and a progressive, people‑centric culture, the business empowers its teams to take ownership, innovate, and make a real commercial impact.

The Role

With ambitious growth plans underway, they are now seeking an experienced, commercially driven Business Development Manager to accelerate the expansion of their Software & Services portfolio. This is a high‑impact role focused on new partner acquisition, developing strategic relationships, and delivering strong revenue and margin performance across cloud, SaaS, and service‑based solutions.

Key Responsibilities

• Sales Growth — Deliver revenue and margin targets across Software and Professional Services.
• Partner Acquisition — Identify, prospect, and onboard new partners into the portfolio.
• Account Management — Manage and grow a portfolio of partners, driving retention and expansion.
• Vendor Collaboration — Work closely with vendors to execute campaigns, promotions, and enablement programmes.
• Commercial Reporting — Maintain accurate forecasting, CRM updates, and commercial documentation.
• Cross‑functional Coordination — Collaborate with internal teams to ensure a seamless customer experience.

Skills & Attributes

• Strong commercial awareness and strategic mindset
• Excellent communication and relationship‑building skills
• Proactive, self‑motivated, and results‑driven, confident negotiator with a solutions‑focused approach
• Highly organised with strong planning and reporting capability, able to work independently and collaboratively

Experience & Qualifications

• Proven experience in business development, channel sales, or account management
• Background in software, SaaS, cloud communications, or unified communications
• Demonstrable success in achieving revenue and margin targets
• Skilled in pipeline management, negotiation, and closing complex opportunities
• Proficient with CRM systems (e.g., Salesforce, NetSuite) and Microsoft Office

About You

Our client is committed to fostering an inclusive and diverse workplace. You will bring:

• Respect for diversity and inclusive working practices. Cultural awareness and sensitivity
• Strong collaboration and communication skills. Flexibility, adaptability, and a willingness to learn
• Empathy and emotional intelligence. Inclusive leadership qualities
• Commitment to continuous learning and development

If you have a strong commercial mindset, proven experience in partner‑led sales, and a passion for driving growth within the software and services sector, we encourage you to apply.

Why Join?

• High‑impact role with real autonomy. Opportunity to shape and scale a fast‑growing portfolio. Strong vendor partnerships and market presence
• Supportive, collaborative culture. Commitment to diversity, inclusion, and continuous learning. A business that values ownership, accountability, and innovation