Business Intelligence and Performance Officer

Are you passionate about using data to improve services and support better decision-making? We are looking for a talented and analytical Business Intelligence and Performance Officer to join the  Communities & Homes team within a Warwickshire Local Authority, turning data into meaningful insights that drive improvement for residents.

Working across housing, assets, repairs, compliance and tenant services, you will provide high-quality business intelligence, performance analysis and reporting support to managers, senior leaders and elected members. You will develop and maintain dashboards, performance reports and automated data solutions, helping services understand performance, identify opportunities and make evidence-based decisions.

You will play a key role in ensuring accurate regulatory and statutory reporting, including supporting Tenant Satisfaction Measures (TSMs), housing compliance reporting and assurance activities. You will also help maintain strong data quality standards, investigate data issues and work with teams to improve the accuracy and value of our information.

As a specialist in performance reporting and housing systems data, you will support the continued development of reporting solutions across systems including Civica CX, Tech Forge, Totalmobile and other corporate applications. You will work with colleagues across the organisation to improve processes, support transformation projects and maximise the value of our technology and data.

We are looking for someone with experience in business intelligence, performance management or data analysis, with strong skills in Power BI, Excel, reporting and data visualisation. You will have excellent analytical and communication skills, with the ability to translate complex information into clear insights for a range of audiences.

How to Apply
If you are interested in this role and meet the criteria above, please send us your application today.
 
If you do not hear from us within 2 working days of applying, your application has been unsuccessful.

If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.

Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).

By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.