Business Support Administrator

Job Title: Business Support Administrator

Location: Glasgow Head Office

Hours of Work: 37.5 hours per week

(Monday to Friday 9am - 5pm, 1 day working from home) 

Salary: £25,468.38 per annum + great company benefits!

Job Purpose:

Providing a professional, efficient and confidential administrative support to M&S Senior Leadership Team, Business Support Manager and the wider business.

Key Accountabilities:

The main duties of this role will include -

• Providing full administrative support to varying teams and depts throughout the City FM business, predominantly M&S contract support / reporting and collation of information
• Weekly ‘cascade’ production and distribution, ensuring relevant contact with key stakeholders, issuing timely reminders for content and circulating any associated documentation
• Task management – ensuring regular panned and reactive tasks carried out to highest standard and agreed deadlines
• Management of shared mailboxes, picking up and dealing with any queries raised and seeing through to completion
• Managing Access Permit requests, ensure requests are picked up and responded to in a timely manner
• Overseeing uniform orders that come into central mailbox, raising associated POs and queries where applicable
• Liaising with field-based engineers for updates via email and telephone
• Analysing and presenting information in various formats, e.g. spreadsheets, charts, presentations, and written reports;
• General administrative support to Business Support Lead and wider M&S team.
• Attend any required meetings, produce and circulate any actions
• Use of systems (Mercury) for generating POs, liaising with Finance dept and relevant senior team members for sign off and approval
• Management of users / accessibility / form content on Safety Culture platform used by technicians for completing PPMs etc
• Booking Meeting rooms and arranging any catering
• Dealing with adhoc requests.