Business Support Administrator

Business Support Administrator - Liverpool City Centre - £27,000 - £28,000 + Overtime - Hybrid Working
Permanent | Full Time

The Role

We are currently recruiting for an experienced Administrator with a Financial Services background to join a well-established and growing organisation based in Liverpool City Centre.

This is an excellent opportunity for an individual with previous financial services and administration experience to join a fast-paced and professional environment, supporting both customers and internal stakeholders across a range of finance products and services.

Key Responsibilities

• Develop and maintain a strong knowledge of retail, contract hire and corporate finance products.
• Produce detailed and accurate finance quotations across multiple business streams.
• Support new sales opportunities whilst delivering excellent customer service.
• Assist with identifying suitable finance packages for customers.
• Handle customer settlement figures and finance-related enquiries.
• Act as a key point of contact for internal teams, customers and partners.
• Manage key dealer accounts and provide support throughout the application process.
• Support floor managers and contribute to the smooth running of daily operations.
• Assist with commission quotations, campaigns, promotions and enhanced commission structures.
• Maintain strong working relationships with internal departments and external stakeholders.
• Support key accounts transitioned from the Field Sales team, ensuring continuity of service.
• Ensure all activities are conducted in line with company policies, compliance requirements and customer fairness principles.

Skills & Experience Required

• Previous experience within a Financial Services Administration role is essential.
• Strong administration and customer service experience.
• Excellent keyboard, IT and systems skills.
• Ability to prioritise workload and work effectively to deadlines.
• Strong organisational skills with excellent attention to detail.
• Effective communication skills, both written and verbal.
• Supportive with a proactive, can-do attitude.

Benefits

• Competitive salary of £27,000 - £28,000
• Hybrid Working
• Overtime opportunities
• Liverpool City Centre location
• Permanent, full-time position
• Excellent opportunity to develop within the financial services sector
• Supportive and professional working environment

If you have previous financial services administration experience and are looking for your next challenge within a successful and growing business, we would love to hear from you.

For further information about this opportunity please call Lisa at Forrest Recruitment for a confidential discussion – (phone number removed). Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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