Business Support & Intelligence Officer

Niyaa People Ltd

An excellent opportunity has arisen for an experienced and detail-focused Business Support & Intelligence Officer to join a busy Community Safety operational team on behalf of our public sector client.
This hybrid role offers the opportunity to work within a supportive team environment, with a minimum of one office-based day per week at offices in Torquay. The successful candidate will play a key role in supporting operational delivery through accurate data analysis, reporting, and business support functions.

Key Responsibilities of a Business Suppot & Intelligence Officer:
  • Support the effective delivery of Community Safety operational case management and service delivery systems.
  • Provide business support across service areas including:
    • Licensing
    • Food & Safety
    • Trading Standards
    • Neighbourhoods
    • Housing Standards
  • Compile, analyse, and interpret statistical and performance information to identify trends and support service improvement.
  • Undertake analytical preparation, research, and data collection activities.
  • Maintain and manage databases, ensuring information is accurate, up to date, and handled confidentially.
  • Prepare reports, documentation, and operational performance information for management and service teams.
  • Support continuous improvement initiatives through data-led operational insights.
  • Assist with monitoring service performance and operational outcomes.
Candidate Requirements:
  • Strong attention to detail and a high degree of accuracy.
  • Advanced proficiency in Microsoft Excel.
  • Ability to analyse and interpret complex statistical and operational information.
  • Experience of database management and handling confidential information appropriately.
  • Excellent organisational and administrative skills.
  • Ability to manage workloads effectively and work both independently and as part of a small team.
  • Previous experience within business support, intelligence, performance, or administrative environments is desirable.
  • Experience within public sector, regulatory, or community safety environments would be advantageous.
This is an excellent opportunity for a highly organised and analytical individual seeking a flexible part-time role within a professional operational environment.

If this Business Support & Intelligence Officer role is of interest, please apply or contact (url removed)
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