Business Support Officer in Nunhead, Greater London

Business Support Officer – Children’s Services

Location: Peckham, London SE15
Client: Southwark Council
Role: Business Support Officer
Hours: Full-time, Monday–Friday, 9:00am–5:00pm (36 hours per week)
Working Pattern: Hybrid – 2 days in the office / 3 days from home
Pay: £18.00–£20.00 per hour, depending on experience
Start Date: ASAP
Contract: Full-time Locum

About the Role

Southwark Council is looking for an experienced and highly organised Business Support Officer to join its Children’s Social Care service.

This is a busy and important role supporting Child Protection Conferences, requiring excellent administrative, IT and minute-taking skills. The successful candidate will be confident working in a fast-paced, high-pressure environment and able to manage multiple priorities and deadlines effectively.

Key Responsibilities

• Convene and minute Child Protection Conferences, with up to 5 meetings per week.

• Produce accurate and high-quality minutes and records.

• Draft records using a web-based application.

• Ensure plans are completed and distributed within 24 hours.

• Ensure minutes are completed and distributed within 15 working days.

• Attend conferences held both virtually via Microsoft Teams and in person.

• Provide effective administrative support within the Children’s Social Care service.

• Manage multiple tasks and deadlines while maintaining a high level of accuracy and confidentiality.

• Work collaboratively with professionals and agencies involved in Child Protection Conferences.

Essential Experience & Skills

The successful candidate must have:

• Multi-agency minute-taking experience, ideally within Children’s Services, Social Care or a similar environment.

• Very strong IT and database skills.

• Proven administrative experience within a busy, highly pressured and multi-tasking environment.

• Excellent written and verbal communication skills.

• Strong organisational skills and the ability to manage competing priorities.

• High attention to detail and accuracy.

• The ability to work independently while also working effectively as part of a wider team.

Desirable Experience

• Knowledge or experience of Child Protection.

• Knowledge of Children’s Social Care.

• Previous experience working within a Local Authority or similar public-sector environment.

Location & Hybrid Working

Travelling to the Peckham office is a requirement of the role. Conferences are held both virtually via Microsoft Teams and in person at Sumner House, Peckham, London SE15.

The role offers a hybrid working arrangement of 2 days in the office and 3 days working from home, subject to service requirements.

Why Apply?

This is an excellent opportunity for an experienced Business Support Officer to work within a vital Children’s Social Care service at Southwark Council, using your administrative, minute-taking and multi-agency coordination skills in a rewarding public-sector environment.

Immediate start available. Apply now with your CV.