Business Support Officer

Can you support senior leaders by anticipating needs, managing complex diaries, coordinating high-level meetings and producing accurate minutes, keeping everything running smoothly with precision and professionalism.

Business Support Officer
Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD
Salary: £30,622 per annum
Contract: Permanent
Hours: Full-Time, 37 hours per week
Package: Local Government Pension Scheme | Good Annual Leave Entitlement | Employee Benefits | Employee Assistance Programme | Occupational Health | Onsite Gym Facilities

About Us:

Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. We are a diverse, welcoming community – will you join us?

Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This why we support flexible and hybrid working.

About the Role:

This role provides essential organisational and governance support to senior leaders and Members, ensuring meetings, communication and key processes run smoothly and to a high professional standard. You’ll work in a fast-paced environment, anticipating needs, managing complex schedules and supporting the delivery of strategic and democratic functions across the Service.

You will be responsible for:

• Coordinating high-level meetings including agendas, papers and accurate minutes
• Managing senior leaders’ diaries and arranging travel and logistics
• Supporting democratic processes through preparing and publishing Member papers
• Providing proactive administrative support

About You:

We’re looking for someone who brings professionalism, discretion and strong organisational capability to a fast-paced environment. You’ll have proven administrative or PA experience and the confidence to support senior leaders while maintaining accuracy, calm and clarity.

You will be:

• Organised and proactive and able to anticipate needs and manage competing priorities
• A strong personable communicator, clear and confident when engaging with colleagues and Members
• Detail-focused producing accurate minutes, polished documents and reliable administrative outputs
• Professional and discreet handling sensitive information with integrity and confidentiality
• Adaptable comfortable working independently and as part of a wider team

Experience and Qualifications Required:

Qualifications & Training:

• Minimum of two GCSEs (or equivalent) including grade 4 (c) Maths and English
• Ability to travel independently around Buckinghamshire and Milton Keynes and at times further afield

Experience:

• Proven office / administration experience
• Experience of working within a dynamic and at times demanding environment whilst maintaining attention to detail
• Personal assistant duties experience

Application closing date: Friday 21st August 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status, or disability are welcome.

If there are any adaptions or adjustments we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone.

Everyone who works with us is required to have a DBS check.

Abatement and Protected Pension

If are in receipt of a Firefighter’s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority, you are required to notify Human Resources as Abatement Rules may apply.

No agencies please.