Business-to-Business (B2B) Account Manager

Business-to-Business (B2B) Account Manager

Manchester

£38,000 - £45,000 + Bonus + Commission

About the Opportunity

An established and expanding technology solutions provider is looking to recruit a commercially driven B2B Account Manager to join its growing team in Manchester. This hybrid opportunity is ideal for an experienced sales professional who enjoys building long-term client relationships, delivering consultative technology solutions, and driving business growth.

The company delivers a broad range of services including managed IT support, cloud solutions, cyber security, connectivity, infrastructure, and digital workplace solutions to businesses across multiple sectors. You will be responsible for managing an existing portfolio of customers while identifying new business opportunities, ensuring outstanding service delivery, and maximising account growth.

Key Responsibilities

• Manage and develop a portfolio of existing B2B customer accounts
• Identify and secure new business opportunities through networking, referrals, and proactive prospecting
• Build strong, long-lasting relationships with customers and become their trusted technology advisor
• Understand client requirements and recommend tailored IT and business technology solutions
• Prepare quotations, proposals, and service agreements
• Negotiate commercial terms to achieve profitable business growth
• Maintain accurate customer records and sales activity within the CRM system
• Work closely with technical and delivery teams to ensure successful implementation of solutions
• Monitor customer satisfaction and proactively resolve any issues
• Achieve monthly and quarterly revenue, margin, and retention targets
• Stay informed on industry trends, emerging technologies, and competitor activity

Requirements

• 2-3 years' experience in account management, business development, or B2B sales
• Proven ability to develop and grow existing customer accounts
• Excellent communication, presentation, and negotiation skills
• Strong organisational and time management abilities
• Experience using CRM systems and Microsoft Office
• Self-motivated with a proactive and results-focused approach
• Able to work independently and collaboratively within a team
• Full UK driving licence preferred

Desirable Experience

• Experience within managed IT services, technology solutions, telecommunications, or professional services
• Background in consultative or solution-based sales
• Experience managing high-value customer relationships
• Knowledge of cloud services, cyber security, Microsoft solutions, or digital transformation

Benefits

• Competitive basic salary of £38,000 - £45,000 (DOE)
• Uncapped bonus and commission structure
• Hybrid working
• Excellent career progression opportunities
• Company pension scheme
• Ongoing training and professional development
• Supportive and collaborative team environment
• Opportunity to join a growing and innovative technology business

Apply Now

For more information, contact Kylie on (phone number removed) or send your CV to (url removed).