Cafe Supervisor

About Lampton Leisure

Lampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London.

• We are a LLW employer - nationally negotiated annual pay awards
• Free GOLD gym membership 
• Enhanced Maternity and Paternity leave and Pension Scheme  
• Exclusive Discounts - save with Lampton Rewards and EE mobile offers
• Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers
• Sustainability Perks - cycle to work and electric car salary sacrifice scheme
• Career Growth – CPD training, structured development, and leadership opportunities

As a Café Supervisor at Lampton, you will be responsible for ensuring the effective operation of the Café, including supervising staff, stock management, preparing high-quality products and providing first class customer service.

• Line management of café staff and dealing with relevant issues, including monitoring holidays, and sickness, producing the monthly rota and completing monthly time sheets. 
• Recruiting, training, and supervising café staff.
• Comply with company policies, procedures, and statutory regulations, including health and safety, food hygiene, cleanliness and Control of Substances Harmful to Health (COSHH). 
• Ensure all required products have allergen labelling.
• Ensure all required product calorie information is displayed and is easily visible to customers.  
• Managing the stock levels to minimise stock loss/wastage while ensuring the cafe operates to its full potential. 
• Ensuring the Café, Kitchen and Storage room is clean, neat and tidy at all times and comply with environmental health requirements.

To be successful in this role, you will have

• Experience of working a Supervisory or equivalent role with hospitality sector
• Cooking skills and knowledge of food preparation.
• Food Hygiene or Food Handling Certificate is required 
• Experience of delivering first class customer service 
• Excellent communication skills including the ability to influence and persuade
  

Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.

Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.