Call Centre Agent

Part-Time Call Centre Operative

Location: Keighley

Pay Rate: £12.71 per hour

Hours: 3:00pm – 7:00pm, Monday to Friday, plus 1 in 3 weekends

Contract: Temporary ongoing with the potential to become permanent for the right candidate

Start Date: Immediate

The Role

Our client based in Keighley is looking to recruit a reliable and customer-focused Part-Time Call Centre Operative to join their busy team.

This is an excellent opportunity for someone with previous customer service experience who enjoys working in a fast-paced environment and has strong administrative and communication skills.

Key Responsibilities

•              Handling incoming telephone calls professionally and efficiently

•              Providing excellent customer service at all times

•              Carrying out general administrative duties

•              Accurate data entry and record maintenance

•              Liaising with engineers and coordinating appointments/work schedules

•              Updating internal systems and ensuring information is recorded correctly

Candidate Requirements

•              Previous customer service or call centre experience is essential

•              Strong communication and interpersonal skills

•              Good computer literacy and ability to navigate multiple systems

•              Excellent geographical knowledge

•              Good organisational skills and attention to detail

•              Ability to work effectively under pressure and manage multiple tasks

•              Available for an immediate start

If you have the relevant experience and are available immediately, we would love to hear from you.